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Last updated 2 September 2026

TV Smartiflix IPTV Terms of Service

The agreement between you and us: what a subscription includes, what is expected of you, how refunds work and how either side can end it.

1. The agreement

These terms govern your use of smartiflixiptv4k.com and any subscription supplied by Smartiflix IPTV. By placing an order, requesting a trial or using a line we provide, you accept them. If you do not, please do not use the service.

2. What we provide

We supply access to a streaming service: live channels and on-demand titles delivered over the internet to a player application on your own device. A subscription is a licence to receive that service for the period you paid for, on the number of simultaneous connections you paid for.

We supply only content we are authorised to carry. We are not a broadcaster and have no affiliation with the networks, platforms or trademark holders named anywhere on this site; those names are used descriptively so customers can tell what a market’s line-up contains.

3. What a subscription does not include

  • Hardware. You provide the television, box, phone or computer, and the internet connection.
  • A guaranteed channel list. Line-ups change as broadcasters launch, rebrand and close. We do not promise that any specific channel will remain available for the whole of your term.
  • Your internet connection. Streaming quality depends on it. We recommend at least 15 Mbps for HD and 25 Mbps for 4K, on a wired connection or 5 GHz Wi-Fi.

4. Connections and fair use

One connection is one stream playing at a time. You may install a player on as many of your own devices as you like. A line is for use by one household. Reselling it, sharing the credentials publicly, or running more simultaneous streams than you paid for may result in suspension without refund.

5. Your responsibilities

  • Give accurate contact details — we deliver your line by email, so a wrong address means a line you cannot use.
  • Keep your username and password to yourself.
  • Use the service only where it is lawful for you to do so. You are responsible for compliance with the laws that apply where you are.
  • Do not attempt to record, redistribute, rebroadcast or resell any content received through the service.
  • Do not attempt to interfere with, overload or reverse-engineer the service.

6. Adult content

Adult categories are excluded unless you explicitly ask for them on the order form. If you include them, you confirm you are over 18 and that receiving such content is lawful where you are. You are responsible for controlling access on shared devices.

7. Payment

Prices are quoted in US dollars and are for the full term, paid in advance. Submitting a form does not charge you anything: we reply with payment options and the line is activated once payment clears. Nothing recurs automatically and we hold no payment details.

8. Trials, refunds and cancellation

We offer a free trial precisely so you can judge the service before paying. Because of that, paid subscriptions are generally non-refundable once the line has been delivered and used.

That said: if the service does not work for you and our support team cannot put it right, contact us within 7 days of activation and we will either fix it, replace the line, or refund the unused portion at our discretion. Suspensions for breach of section 4 or 5 are not refunded.

To cancel, simply do not renew. There is nothing to cancel and no notice to give.

9. Availability

We aim for continuous availability and publish an uptime target rather than a guarantee. Maintenance, upstream provider problems, and events outside our control can interrupt the service. Where an interruption is prolonged and our fault, contact support and we will extend your term to cover it.

10. Suspension and termination

We may suspend or terminate a line that breaches these terms, is used unlawfully, or is the subject of a valid complaint under our DMCA policy. You may stop using the service at any time.

11. Liability

The service is provided on an “as is” basis. To the fullest extent the law allows, our total liability arising from your use of it is limited to the amount you paid for the current term. Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.

12. Changes

We may update these terms; the version published here at the time of your order governs that order. Material changes are reflected in the date at the top of this page.

13. Contact

Questions about these terms go to contact.provideriptv@gmail.com or WhatsApp +44 7882 735688. See also our Privacy Policy.

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